ezfloorheat.com

NOTE: In the unlikely event an item is out of stock, we will typically have it available for shipping within 3 business days. If we are unable to meet this deadline, you will be notified by phone or email promptly.

All orders must be shipped to a physical address. A Post Office Box cannot be used as a ship-to address.

Flat rate shipping limited to addresses within the continental United States, excluding Alaska, plus the District of Columbia.

Estimated delivery time is 1-7 business days depending on location.

NOTE: UPS or any other carrier reserves the right to either leave a package or request a signature at the delivery driver's discretion. If you require a "Signature Only" delivery, please contact us prior to placing your order. If "Signature Only" is not requested and proof of delivery is obtained, we are not responsible for missing packages.

Need your order faster?

Faster shipping options are available for an additional cost, including:

• 3-Day Delivery
• 2-Day Air Delivery
• Next Day Air Delivery

Select your preferred shipping method during the checkout process.

NOTE: Saturday, Sunday, and holidays are not considered business days for delivery purposes. All orders shipped Next Day Air on Friday will be scheduled to arrive on the following Monday. If a Saturday delivery is required, please contact us prior to placing your order. An additional UPS Saturday delivery fee will be added to your freight charge.

Canadian Shipping

Orders are typically shipped within 1 to 3 days of receipt.

All orders are shipped via UPS Standard Ground Transportation.

NOTE: Shipping & Handling Charges billed by EZ Floor Heat do not include Canadian customs duties, taxes and custom brokerage fees. UPS will contact you directly to collect these fees prior to delivery.

All orders returned due to customers failure to pay these charges will be canceled, and customer agrees to be billed for all shipping charges incurred by EZ Floor Heat as a result of this cancellation.