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Privacy Policy

EZ Floor Heat is firmly committed to protecting the privacy and security of your electronic information. The following statement details how we gather and utilize information, as well as the security measures we take to assure that your information stays secure and private.

Collected Information

When you shop on our website, we collect personal information from you such as your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information and a password. We may also collect, or our third party ad server and content server may, collect the URL you came from; your IP address, domain type (e.g. .com or .org), and browser type; the country, state and telephone area code where your server is located; the pages of our site that were viewed during a visit; and any other information regarding the materials you had looked up on our website. We may email our registered customers from time to time to inform them about special promotions we are offering.


We do not sell or rent your personal information to others. We use customer information we collect for the sole purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information, enhancing the operation of our site, protecting credit card holders from fraudulent purchases, advertising, statistical analysis, and to administer our systems. We may use third parties to help us fulfill orders, process payments, provide customer service, serve site content or advertisements you see on our site, conduct surveys, help administer promotional emails, administer warranties purchased, and/or administer drawings or contests. We give them access to the information needed to do their job. Sometimes that includes your personal information. Our computer system protects personal information using advanced firewall technology.


We use cookies to help identify you when you visit our website and to customize your experience. The cookies contain randomly assigned user identification numbers. The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly, and help us maintain a secure site. You will be unable to shop on our site without your browser set to accept cookies. We use an outside ad serving company to display banner advertisements on our site. As part of their service, they place a separate cookie on your computer. The ad server collects and uses your IP address, browser type, server information, and whether you responded to a particular ad. We do not disclose your personal account information or any information about your purchases to our ad server.

Transaction Security

For credit card transactions, EZ Floor Heat adds security by using Secure Sockets Layer (SSL) technology. This means that the credit card information you send is encrypted by your computer, and then decrypted again on our side, preventing others from accessing your private information in between. So, when using an SSL capable browser, shopping on our website is the safest kind of transaction possible with a credit card.

Links to Others

This Privacy Policy applies only to your use of our website. Our website contains links to other sites, including sites that may indicate a special relationship with us. We are not responsible for the privacy practices of such other sites. You should read the privacy policy of each site you visit to determine what information that site may be collecting about you.

Changes to Our Privacy Policy

We may change the terms and conditions of our Privacy Policy at any time by posting revisions on our website. By accessing or using our website, you agree to be bound by all the terms and conditions of our Privacy Policy as posted on the website at the time of your access or use. If you do not agree to the terms of this Privacy Policy or any revised statement, please exit the site immediately.

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